TRT in Palm Beach Gardens: Physician-Led Testosterone Therapy

NovaGenix provides physician-directed testosterone replacement therapy (TRT) to men in Palm Beach Gardens from its only clinic, at 609 N. Hepburn Ave., Suite 106, in Jupiter. Treatment starts with laboratory testing and an evaluation by Timothy W. Mackey, D.O., not with an online form. TRT programs start at $129 per month, and the male hormone panel is $125.

How TRT Works for Palm Beach Gardens Patients

Starting TRT at NovaGenix takes five steps, and only the office visit, if you choose one, happens in Jupiter.

1. Contact NovaGenix. Call or text 561-277-8260, or request a consultation online.
2. Complete your bloodwork. NovaGenix sends you a Labcorp requisition. You can use any Labcorp patient service center in Florida, whichever is closest to your home or office.
3. See the physician. Dr. Mackey reviews your results together with your symptoms, history and medications. You can come to the Jupiter office, or use telehealth when he determines it is appropriate for you.
4. Get your medication, if it's prescribed. Prescriptions are filled by licensed pharmacies and can be shipped by FedEx, delivered by local courier, or picked up in person.
5. Keep up with monitoring. Follow-up laboratory work and physician check-ins are part of treatment, not optional extras.

Serving Palm Beach Gardens and North Palm Beach County

NovaGenix serves men throughout northern Palm Beach County from its Jupiter office. From Palm Beach Gardens the office is a short drive north, so an in-person visit is an easy option.

The Jupiter office serves men from:

• Palm Beach Gardens, including the PGA Boulevard, Northlake Boulevard and Donald Ross Road areas
• North Palm Beach
• Juno Beach
• Lake Park
• Riviera Beach and Singer Island
• Palm Beach Shores

If you live in or south of West Palm Beach, see our West Palm Beach low T clinic page. If you live in Jupiter or Tequesta, see the main testosterone replacement therapy guide.

Get directions from Palm Beach Gardens to the NovaGenix office

Symptoms That Lead Men to Get Tested

Men usually get tested because of symptoms like these:

• Lower sex drive
• Difficulty achieving or maintaining erections
• Persistent fatigue or low energy
• Loss of muscle mass or strength
• Increased body fat, especially around the midsection
• Irritability, low mood or poor concentration
• Poor sleep quality

These symptoms are common, and low testosterone is only one possible cause. Thyroid disorders, sleep apnea, depression, medications and other conditions can produce the same picture. That is why NovaGenix confirms testosterone levels with bloodwork and a physician evaluation before discussing treatment. To screen yourself first, use the ADAM questionnaire on our low testosterone testing page.

Who Is and Isn't a Candidate for TRT

TRT is not appropriate for every man with symptoms. Eligibility is decided by the physician after laboratory testing and evaluation.

Dr. Mackey considers:

• Testosterone levels, confirmed with morning bloodwork
• Your symptoms and how they affect daily life
• Prostate health, including PSA for men 40 and older
• Red blood cell levels (hematocrit)
• Other conditions and current medications
• Whether you plan to have children, because TRT can suppress sperm production. See TRT and fertility.

If testing and evaluation do not support TRT, NovaGenix will tell you so.

What Your Bloodwork Includes

The male hormone panel through Labcorp is $125, the standard price for all NovaGenix patients. It typically includes:

• Free and total testosterone
• Estradiol (sensitive)
• Complete blood count (CBC)
• Comprehensive metabolic panel (CMP)
• PSA, for men 40 and older
• Thyroid-stimulating hormone (TSH)

Depending on your history and symptoms, Dr. Mackey may also order SHBG, LH, FSH, prolactin or cortisol. Additional tests may carry separate charges.

A morning draw is preferred because testosterone is typically highest early in the day. Fasting is not required. If you already have recent results from an accredited laboratory, NovaGenix can review them, and Dr. Mackey will decide whether they are current and complete enough to use.

What TRT Costs at NovaGenix

NovaGenix is a direct self-pay practice and does not bill insurance.

• TRT programs start at $129 per month. Some plans reach $299 per month when additional medications are prescribed.
• The program includes consultations with Dr. Mackey, lab review and interpretation, the medication in your quoted plan, supplies, shipping, and ongoing follow-up.
• Laboratory testing is billed separately. The male hormone panel is $125.
• There is no startup fee. NovaGenix asks for 30 days' notice to cancel.

For the full breakdown, see TRT cost and pricing.

In the Office or by Telehealth

Every NovaGenix patient can be seen in person at the Jupiter office. Telehealth is offered in addition, when Dr. Mackey determines it is clinically appropriate for your situation, a decision made case by case after evaluation.

Telehealth changes where the conversation happens. It does not remove the steps responsible treatment requires: laboratory testing, a physician evaluation, a valid prescription, and ongoing monitoring. For more, see online TRT in Florida.

Your Physician

TRT at NovaGenix is directed by Timothy W. Mackey, D.O., Medical Director of NovaGenix, Florida osteopathic physician license OS9185, NPI 1730235797. NovaGenix has operated in Jupiter since 2016.

Frequently Asked Questions

How far is NovaGenix from Palm Beach Gardens?

NovaGenix has one clinic, at 609 N. Hepburn Ave., Suite 106, in Jupiter, a short drive north of Palm Beach Gardens by I-95 or US-1. Bloodwork is done at any Florida Labcorp, so most Palm Beach Gardens patients only drive to Jupiter for office visits they choose to make in person.

Do I have to go to Jupiter for my bloodwork?

No. NovaGenix sends you a Labcorp requisition, and you can complete your draw at any Labcorp patient service center in Florida, whichever is closest to your home or office.

How much does TRT cost for Palm Beach Gardens patients?

TRT programs at NovaGenix start at $129 per month, and some plans reach $299 per month when additional medications are prescribed. The male hormone panel is $125 and is billed separately. There is no startup fee.

Can I start TRT without bloodwork?

No. Recent bloodwork from an accredited laboratory, reviewed by the physician together with your symptoms and history, is required before TRT can be considered.

Can I use bloodwork from my own doctor?

Yes. NovaGenix can review recent results from any accredited laboratory. Dr. Mackey determines whether those results are current and complete enough for evaluation, or whether additional testing is needed.

How often will I need bloodwork once I start TRT?

Follow-up bloodwork is typically done about eight weeks after starting treatment and then about every six months, or more often if Dr. Mackey determines it is needed.

Can I get TRT by telehealth in Palm Beach Gardens?

Telehealth is available when Dr. Mackey determines it is clinically appropriate for your situation, a decision made case by case after evaluation. In-person visits at the Jupiter office are available to every patient, and laboratory testing is required either way.

Does NovaGenix accept insurance?

No. NovaGenix is a direct self-pay practice and does not bill health insurance. TRT is offered as an all-inclusive monthly program, and payment options can be discussed with staff.

Request a Consultation

Call or text NovaGenix at 561-277-8260 to talk through your symptoms and next steps, or request a consultation online.

This page is for educational purposes and does not replace individualized medical advice. Submitting a form does not create a physician-patient relationship or guarantee treatment. If you are experiencing a medical emergency, call 911.

Medically reviewed by Timothy W. Mackey, D.O.
Medical Director, NovaGenix · Florida Osteopathic Physician License OS9185 · NPI 1730235797
Last medically reviewed: September 22, 2026