Physician-Directed Testosterone Replacement Therapy for West Palm Beach Men

Looking for a Low T clinic serving West Palm Beach? Your care is directed by Timothy W. Mackey, D.O., Medical Director of NovaGenix. Florida osteopathic physician license OS9185 · NPI 1730235797.

Free initial consultation · $0 startup fee · TRT from $129/month. Standard lab testing is $125 per panel and billed separately. Your prescribed plan determines your monthly quote.

NovaGenix has one clinic: 609 N Hepburn Ave Ste 106, Jupiter, FL 33458. West Palm Beach patients can complete bloodwork locally and use telehealth when clinically appropriate.

Serving West Palm Beach & Palm Beach County

Serving West Palm Beach From Our Jupiter Clinic

NovaGenix is a physician-led hormone clinic located in Jupiter, Florida. Whether you live or work near Downtown West Palm Beach, Clematis Street, Flamingo Park, El Cid or Northwood, you can complete routine laboratory testing near home or work. In-person visits take place at our Jupiter clinic; travel time varies with your starting point and traffic.

Laboratory testing is completed at whichever Labcorp location is most convenient for you. Consultations and follow-up may be handled by telemedicine when Dr. Mackey determines it is clinically appropriate for your situation. Prescribed medications are dispensed through licensed pharmacies, including locations in West Palm Beach, and can be shipped or picked up in person.

This is not a separate West Palm Beach office. It is the same physician-led care, delivered in a way that removes unnecessary travel from the parts of treatment that do not require it.
‍
‍
‍

NovaGenix is a member of the Chamber of Commerce of the Palm Beaches.

Live in Lake Worth Beach, Lantana or Greenacres? See TRT in Lake Worth.

Live farther north, in Palm Beach Gardens, North Palm Beach, Juno Beach or Riviera Beach? See TRT in Palm Beach Gardens.

Where West Palm Beach Patients Complete Bloodwork

You do not travel to Jupiter for laboratory testing.

NovaGenix sends your laboratory requisition, and you choose a convenient Labcorp patient service center in West Palm Beach or elsewhere in Florida. Use Labcorp's location finder to confirm current addresses, hours, available services and appointment options before your visit.

Find a Labcorp location and appointment. Bring your requisition and identification and follow the instructions provided for your ordered tests.

How the laboratory process works

1. You receive your requisition. NovaGenix sends the form directly to you after your initial consultation.
2. You choose your Labcorp location. Choose a Florida patient service center and confirm its hours, appointment options and available services with Labcorp before traveling.
3. You complete the draw. Follow the collection and preparation instructions on your requisition. Diagnostic testosterone measurements are usually collected on two separate early mornings; fasting or medication-timing instructions depend on the tests and your physician's directions.
4. Results come back to NovaGenix. Dr. Mackey reviews them alongside your symptoms and history, not as an isolated number.

The male hormone panel through Labcorp is $125. This is the standard price for all NovaGenix patients — not a promotional offer, introductory rate, or limited-time discount. Additional testing may be ordered when medically appropriate and may carry separate charges.

If you already have recent bloodwork from any accredited laboratory, NovaGenix can review it. Dr. Mackey will determine whether existing results are sufficiently recent and complete, or whether additional laboratory testing is needed.

Low Testosterone Symptoms and Diagnosis

Persistent fatigue, reduced sex drive, fewer spontaneous erections, loss of strength, changes in body composition or low mood can prompt men to seek a Low T evaluation. These symptoms can also come from sleep apnea, thyroid conditions, medication effects, depression or other health problems. Symptoms alone do not establish a diagnosis of testosterone deficiency.

Evaluation combines your symptoms and medical history with reliable blood tests. Guidelines recommend confirming low testosterone on two separate early-morning measurements before diagnosing hypogonadism. Follow the preparation instructions on your requisition; Dr. Mackey determines which tests and any repeat measurements are needed. Read the Endocrine Society diagnostic and treatment guidance or explore our low testosterone testing guide.

What your laboratory results help assess

• Total and free testosterone: Help assess testosterone status alongside symptoms. Free testosterone and SHBG can help clarify selected borderline results.
• Hematocrit and blood counts: Assess red blood cell levels before treatment and during follow-up. Testosterone can raise hematocrit.
• Estradiol: May be assessed alongside symptoms and the treatment plan. An isolated value does not automatically mean an estrogen-blocking medication is needed.
• PSA and prostate health: Monitoring is individualized to age, risk factors and shared decisions with your physician.
• Additional testing: A CMP, TSH, LH, FSH, prolactin or SHBG may be ordered when findings or history warrant it. Additional tests may carry separate charges.

The standard male hormone panel is $125, billed separately, and includes total and free testosterone, sensitive estradiol, hematocrit and PSA. NovaGenix confirms the ordered panel and any additional costs before sending your requisition.

From Your First Consultation to Ongoing Care

1. Request a free initial consultation. Call or text 561-277-8260 to discuss your concerns and how to get started.
2. Complete the ordered bloodwork. Use a convenient Florida Labcorp patient service center, or submit recent outside results for physician review.
3. Meet with Dr. Mackey. He considers your symptoms, history, medications, laboratory findings and fertility goals. Visits take place at the Jupiter office or by telehealth when appropriate.
4. Discuss your options and written quote. If treatment is appropriate, you receive an individualized plan and an explanation of medication, supplies, delivery and separate lab costs.
5. Continue follow-up. Your response, adverse effects and laboratory results guide adjustments. Refills and monitoring follow your prescribed care plan.

TRT Options and Safety Monitoring

Depending on your evaluation, treatment may include injectable testosterone, prescription testosterone cream or gel, or oral testosterone undecanoate (Kyzatrex). Each option has different dosing, handling and monitoring considerations. See our main guide to testosterone replacement therapy and treatment options.

Discuss fertility before starting TRT. External testosterone can suppress sperm production. For selected patients, Dr. Mackey may discuss other approaches, such as hCG or enclomiphene, after evaluating the cause of low testosterone. These are distinct treatments, and fertility outcomes are not guaranteed.

Follow-up considers symptoms, testosterone levels, hematocrit, blood pressure and adverse effects, with estradiol and prostate monitoring when indicated. Acne, fluid retention, increased red blood cell levels, reduced fertility and topical transfer risk are among the issues discussed before treatment. An elevated result may require reassessment, a treatment change or specialist evaluation.

Improvement is gradual and varies by person and symptom; a particular result or timeline cannot be promised. Monitoring continues even if you feel better. TRT may be unsuitable with certain conditions, including elevated hematocrit, untreated severe sleep apnea, some prostate or breast conditions, or near-term fertility plans. Your physician assesses those risks before prescribing.

What TRT Costs for West Palm Beach Patients

Programs start at $129 per month. Your quote depends on the prescribed medication, dose and any additional treatments. The initial consultation is free, and there is no startup fee.

• Included in your quoted program: Physician consultations, review and interpretation of laboratory results, the medication specified in your plan, supplies, shipping and follow-up appointments.
• Billed separately: Standard laboratory testing at $125 per panel. Additional or non-standard testing may cost more; the total is explained before ordering.
• Self-pay care: NovaGenix does not bill health insurance. Review your written quote and billing terms before enrolling.

See current TRT pricing, program inclusions and cancellation terms for the full breakdown.

Your Physician: Timothy W. Mackey, D.O.

Dr. Mackey is NovaGenix's Medical Director, a graduate of Ohio University Heritage College of Osteopathic Medicine with internal medicine residency training and prior service as a U.S. Army non-commissioned officer. He reviews laboratory findings and clinical history, determines eligibility and directs ongoing treatment.

Florida osteopathic physician license OS9185 · NPI 1730235797. Visit his biography for education and credential verification links. NovaGenix's Florida Health Care Clinic Establishment Permit is 6018496; it is separate from the physician's medical license.

Telemedicine for Eligible West Palm Beach Patients

In-person consultation at the Jupiter office is available to every NovaGenix patient. Telemedicine is offered in addition, when Dr. Mackey determines it is clinically appropriate for your situation.

That determination is made case by case. It depends on your medical history, symptoms, laboratory findings, current medications, and treatment goals — and it is made by the physician after appropriate evaluation, not by an intake form or an automated screening.

What telemedicine does not change

Telemedicine changes where a conversation happens. It does not change what responsible treatment requires:

• Appropriate laboratory testing is still required
• A physician evaluation and diagnosis are still required
• A valid prescription is still required
• Ongoing safety monitoring and follow-up laboratory work are still required

Your consultations, laboratory interpretation and treatment adjustments remain physician-directed, whether the visit takes place remotely or in person.

Getting Your Medication in West Palm Beach

NovaGenix works with licensed pharmacies, including locations in West Palm Beach. When treatment is prescribed, you have three ways to receive it:

• FedEx delivery to your home or office
• Courier delivery within the local area
• In-person pickup at the pharmacy

Eligible patients may fill prescriptions at a local pharmacy such as Progress Pharmacy in West Palm Beach, or have medication shipped to a Florida address.

For West Palm Beach patients, this means the pharmacy step does not require a trip to Jupiter either. Between laboratory testing at any Labcorp location and local pharmacy access, the logistical parts of treatment stay close to home.

Which pharmacy is used depends on what is prescribed. Your specific medication, delivery options, and any associated costs are discussed with you before treatment begins.

In-Person Care Is Available to Every Patient

Every NovaGenix patient can be seen in person at the Jupiter office. This is not a fallback or an exception — it is available to you at any point in your care, whether or not telemedicine is also appropriate for your situation.

Some West Palm Beach patients prefer to come in. Others prefer to handle consultations remotely when Dr. Mackey determines that is clinically appropriate. Both paths lead to the same physician, the same laboratory standards, and the same monitoring.

The Jupiter clinic is at 609 N Hepburn Ave Ste 106, Jupiter, FL 33458, with on-site parking. Office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Check current directions and traffic before an in-person visit.
‍

West Palm Beach TRT: Frequently Asked Questions

Request Your Free Initial Consultation

Discuss your symptoms, laboratory testing and care options with NovaGenix. Office hours are Monday–Friday, 9:00 a.m.–5:00 p.m.

This page provides general education and does not replace individualized medical advice. A form submission does not create a physician-patient relationship or guarantee treatment. Eligibility is determined after appropriate evaluation. For a medical emergency, call 911.

Your quoted TRT program includes physician consultations, lab interpretation, prescribed medication, supplies, shipping and follow-up. Laboratory testing is billed separately at $125 per standard panel; additional tests may cost more. Eligibility and treatment are determined by the physician.